SIGNAL-PACK company pays great attention to after-sales support service, as proper and timely maintenance services define company image in the market.
Head of Technical support department
Elena IvanovaDelivery of spare parts, consumables and accessories
TECHNICAL SUPPORT SERVICES
Advice on possible equipment, diagnostics, troubleshooting, configuration.
Service group of SIGNAL-PACK company guarantees to work for the client for the whole warranty period as well as after warranty period by agreement. Warranty period is to be mentioned in the terms of reference and contracts for the delivery of the equipment.
Our service technicians carry out commissioning: assembling and installation of the equipment sold at the premises of the client, putting into operation, test runs, on-site staff training, all current maintenance.
In case of any faults detected during the warranty period, service technicians are to replace defected part with another one from the company's warehouse within a short time to minimize down time of the equipment. Regular qualitative maintenance provides high level of machine reliability and keeps wear to minimum.
Our engineers promptly suggest Clients to replace obsolete or out-of-production equipment.
You can always count on our service group support once became a client of SIGNAL-PACK.
For any questions concerning maintenance service, please call on +7 (343) 304-60-91.
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